FAQ
General
Q: Yahoo Auction Japan, what it is?
A: Yahoo Auction is the biggest on-line auction in Japan. Most sellers are private and very often prices are much cheaper than retailers in Japan. Most sellers will not ship items overseas. This is where our company can help.
Q: Can I bid cars on Yahoo Auctions from USA, ASIA, EURO ?
A: Yes, you can. We can give you Yahoo ID & password after you opened your account with us.
Q: How do I sign up for your account ?
A: We require 5,000YEN registration fee and 10,000YEN to be deposited into our bank or paypal account. (We use this 10,000YEN for your credit)
Q: Can I import a used car from Japan into my country ?
A: As import laws vary from country to country, please check with your transport departments. Please visit transport department sites below.
NZ (http://www.ltsa.govt.nz/importing/frontal-impact-compliance-status.html)
UK (http://www.vca.gov.uk/faq/importing.shtm)
Australia (http://www.dotars.gov.au/transreg/str_imp-cert.aspx)
South Africa (http://www.southafricahouse.com/index.htm)
Canada (http://www.cbsa-asfc.gc.ca/E/pub/cp/rc4140/rc4140-e.html)
Kenya (http://www.kebs.org/)
Sri Lanka (http://www.customs.gov.lk/guides/imports/index.htm)
Q: Do you inspect vehicles in Japan ?
A: No, we don’t inspect your vehicles. We don’t modify and/or remove any parts from your vehicles.
Q: Do you give any warranty for the vehicles ?
A: Sorry, we don’t give any warranty for any vehicles.
Q: How do I display Japanese text on my computer?
A: you should download translation software from: http://world.altavista.com/ (Free translation software) and install asian languages from your OS.
Payment
Q: What are your payment terms ?
A: Payment must be made by T.T. (Telegraphic Transfer, Wire Transfer) or Paypal.
Q: What currency do you accept ?
A: We only accept Japanese YEN.
Q: Do you accept payment by credit card ?
A: No, we don’t.
Q: What is your bank account details ?
A: We will send you our bank account details upon opening your account.
Q: Do you offer credit ?
A: No, we don’t.
Q: How can I see the prices on my currency ?
A: Please visit http://finance.yahoo.com/currency.
Q: When do I need to pay for all my costs in Japan ?
A: You must pay for your items within 3 days.
Shipping
Q: Can you arrange shipping to my country ?
A: Yes. Please tell us the name of the port you wish to use. Our agent will arrange shipment and documentation.
Q: How much is freight charge ?
A: Freight charge is determined based on the destination port and the vehicle size. So please ask your local customs agent for prices.
Q: Can you provide me shipping schedules ?
A :Please check appropriate shipping information below:
NYK Line (http://www2.nykline.com/home/index.html)
MOL (http://www.mol.co.jp/menu-e.shtml)
KIWI Carrier (http://www.kiwicar.com/)
K-Line (http://www.kline.co.jp/index_e.html)
HAUL (http://autoliners.hoegh.com/)
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